As the central government celebrates a decade of the Digital India initiative, the Congress party has strongly criticised the programme, calling it a mix of unrealised promises and social exclusion. In an official statement, the party questioned the effectiveness of the scheme, alleging that it has benefited only a small section of the population while failing to empower the most vulnerable groups.
Congress leaders highlighted that the Digital India programme, launched in 2015 with the goal of transforming India into a digitally empowered society, has failed to deliver equitable access to digital services. According to the party, internet connectivity in rural areas remains inconsistent, and many marginalised communities still lack access to affordable digital tools, education, and services.
Speaking at a press briefing, senior Congress spokespersons said that despite large-scale government announcements, there remains a serious digital divide across the country. They claimed that initiatives like online education and digital banking often exclude large parts of the population who do not have access to smartphones, reliable networks, or digital literacy. This divide, they said, has widened further since the pandemic, exposing systemic inequality.
The Congress also accused the government of using digital platforms to promote surveillance rather than empowerment. Referring to concerns around data privacy and the use of facial recognition technology, the party questioned whether the expansion of digital infrastructure has been accompanied by adequate legal safeguards. They said the absence of a robust data protection law has put the privacy of millions at risk.
In addition to infrastructure and privacy concerns, Congress leaders criticised the implementation of digital government services. They pointed to delays and errors in platforms like digital ration distribution systems, Aadhaar-based welfare access, and online grievance redressal portals. According to the party, many citizens—especially the elderly, tribals, and low-income groups—struggle to navigate these systems, often without proper assistance.
Congress leaders called on the government to reassess its approach and adopt more inclusive digital policies. They urged for better investment in rural internet infrastructure, training programmes for digital literacy, and legal reforms that protect citizens’ rights in the digital space. The party also emphasised the need for accountability in digital project implementation and evaluation.
While the government has claimed that Digital India has revolutionised governance and service delivery, the Congress maintains that the benefits have been uneven. They argue that a more inclusive model is necessary for genuine transformation, one that does not leave behind the most disadvantaged segments of society.
In conclusion, as Digital India completes ten years, the Congress party has presented a sharp critique that contrasts with the government's celebratory tone. By highlighting issues of access, equity, and accountability, the party has added a critical voice to the ongoing debate over India’s digital future.
