In a move aimed at protecting air travellers and making air travel more affordable, the Directorate General of Civil Aviation (DGCA) has issued a new directive limiting extra charges for seat selection on flights operating in India. According to the updated regulation, at least 60 per cent of seats on every flight must be offered without any paid seat selection fees.
This decision comes after passenger feedback highlighted growing concerns over the rising cost of air travel due to additional fees charged by airlines for preferred seating, including window and aisle seats, exit rows, and other premium seating options. By mandating that a majority of seats remain free for selection, the DGCA aims to ensure that passengers can plan their travel without facing undue financial burden.
The rule applies to all scheduled domestic flights and will come into effect on April 20. Airlines are required to update their ticketing and reservation systems to reflect the new seating policy. While premium seats can still be offered at an additional cost, the directive ensures that most passengers have access to standard seating without incurring extra fees.
Industry experts say this move is likely to benefit millions of travellers, especially those who frequently fly for work or family commitments. It is expected to bring greater transparency to airline pricing structures and reduce confusion during the booking process.
Aviation analysts also note that this step aligns with global best practices, where many countries regulate seat selection fees to prevent excessive charges and ensure fair access to air travel. Passengers booking tickets after April 20 will notice that a majority of available seats can be selected at no extra cost, with airlines still offering the option of paid priority seating for those who prefer it.
The DGCA has instructed airlines to comply strictly with the directive and warned that non-compliance could attract penalties. Airlines are also encouraged to clearly communicate seat availability policies on their websites and mobile apps to avoid confusion and enhance customer satisfaction.
Passenger advocacy groups have welcomed the decision, stating that it addresses a long-standing concern over hidden costs in airline ticket pricing. The move is expected to promote competition among airlines, encourage fair pricing, and improve the overall travel experience for domestic passengers.
In conclusion, the DGCA’s regulation marks a significant step towards consumer-friendly aviation policies in India. By ensuring that 60 per cent of seats are free from additional charges, air travel is expected to become more accessible, transparent, and equitable for all passengers.